Returns & refund policy.

I want you to love your Guava Juice purchase! But if you're not completely satisfied, you may return your order under the following conditions:

RETURNS:

  • You can request a return within 14 days of receiving your order.

  • Items must be returned in their original condition and packaging.

  • Customers are responsible for return shipping costs.

  • The item must be shipped back within 30 days of purchase using a tracked service.

REFUND:

Once we receive the returned item, we will inspect it and process your refund.

  • Refunds will be issued to the original payment method within 7 days of approval.

  • Shipping costs (both initial and return) are non-refundable.

  • If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will arrange a replacement or refund.

For any return inquiries, please contact us at howzit@guavajuice.co.uk