Returns & refund policy.
I want you to love your Guava Juice purchase! But if you're not completely satisfied, you may return your order under the following conditions:
RETURNS:
You can request a return within 14 days of receiving your order.
Items must be returned in their original condition and packaging.
Customers are responsible for return shipping costs.
The item must be shipped back within 30 days of purchase using a tracked service.
REFUND:
Once we receive the returned item, we will inspect it and process your refund.
Refunds will be issued to the original payment method within 7 days of approval.
Shipping costs (both initial and return) are non-refundable.
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will arrange a replacement or refund.
For any return inquiries, please contact us at howzit@guavajuice.co.uk